Terms & conditions

Health Craic — Terms & Conditions

Last updated: September 2026

healthcraic.com is operated by Gavin Sisters Ltd, registered in England and Wales. Registered address: 1 Kings Avenue, London, United Kingdom, N21 3NA Company number: 16608526 . Contact hello@gavinsisters.co.uk

Orders & Payment

All orders are subject to availability. Prices are in pounds sterling and include VAT where applicable. Payment is taken at checkout via our secure payment provider. We aim to dispatch within 2 working days — delivery times shown at checkout are estimates and may vary.

Returns & Refunds

You have the right to cancel within 14 days of receiving your order under the Consumer Contracts Regulations 2013, provided products are unopened and in their original condition. We cannot accept returns of opened food products unless they are faulty or not as described. If your order arrives damaged or faulty, please contact us within 48 hours. Refunds are processed to your original payment method within 14 days of us receiving the returned goods.

Our Products

Nothing on this website constitutes medical or nutritional advice. Please consult a healthcare professional before making changes to your diet or health regime.

Intellectual Property

All content on this site — including text, images, recipes, and branding — belongs to Gavin Sisters Ltd. Please don’t reproduce it without our permission.

Liability

To the maximum extent permitted by law, our liability is limited to the value of your order. We are not liable for indirect or consequential losses. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or anything else that cannot legally be excluded.

Governing Law

These terms are governed by the laws of England and Wales.